Store Policy
CUSTOMER CARE
We take pride in providing excellent customer care to ensure your shopping experience with us is exceptional. Our dedicated customer care team is here to assist you every step of the way. Here's how we can help:
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Product Assistance: Whether you have questions about sizing, fabric, or specific product details, our knowledgeable customer care representatives are ready to provide you with all the information you need. We can guide you in selecting the perfect school attire for your needs, ensuring the right fit and style.
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Order Support: If you have any concerns or inquiries regarding your order, our customer care team is just an email away. We can assist you with tracking your shipment, modifying an order, or resolving any issues that may arise during the purchasing process. Your satisfaction is our top priority.
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Returns and Exchanges: We understand that sometimes returns or exchanges are necessary. If you need to initiate a return or exchange, our customer care team will guide you through the process and ensure a smooth and hassle-free resolution.
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Feedback and Suggestions: We value your feedback! If you have any suggestions or ideas on how we can improve our products or services, please don't hesitate to reach out. Your input is invaluable in helping us enhance our offerings and provide an even better experience for all our customers.
Payment Methods and procedures
we offer a range of convenient and secure payment methods to ensure a smooth and seamless checkout process. We strive to accommodate various customer preferences by accepting the following payment methods:
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Major Credit Cards: We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. When making a purchase, simply provide your credit card information, including the card number, expiration date, and security code (CVV), in the designated payment fields during the checkout process.
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PayPal: We also offer PayPal as a payment option. PayPal is a widely recognized and trusted online payment platform that allows you to securely link your bank account, credit card, or debit card to your PayPal account. To pay with PayPal, select the PayPal option during checkout and follow the prompts to log in to your PayPal account and complete the payment.
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E-Transfers: For customers who prefer direct bank transfers, we accept electronic fund transfers (e-transfers). E-transfers allow you to send payments directly from your bank account to ours. To complete an e-transfer, follow your bank's instructions for initiating an e-transfer and use the provided recipient details during the payment process. Please note that e-transfer payments may require manual verification, which could result in a slightly longer processing time.
Payment Security and Data Privacy:
We prioritize the security and privacy of our customers' payment information. To ensure a safe and secure transaction, we utilize industry-standard encryption technologies and comply with all relevant data protection regulations. Rest assured that your payment details are handled with the utmost care and stored securely.
Please note that payment methods may vary depending on your location and the specific products or services being purchased. The available payment options will be presented to you during the checkout process based on your selected country and region.
If you have any questions or concerns regarding payment methods or need assistance with a specific payment option, please feel free to contact our customer support team. We are here to assist you and make your shopping experience on CHERRYHILLSWAG.CA as convenient and enjoyable as possible.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- E-Transfer